Equinix Customer Portal
Increase productivity and efficiency through the Equinix Customer Portal. View order status and invoices, access reports and account information, place orders for products and schedule services.
Access PortalSmart Hands is an around-the-clock, on-site, operational support service for remote management, installation and troubleshooting of your data centre equipment.
Benefits
Troubleshooting
On-site technical assistance and test carrier circuits help solve operational hurdles
24/7 support availability
Equinix IBX data centres have technical personnel on-site 24/7 for technical support
Smart Hands support plan
Save time, money and hassle with our prepaid discount programme including monthly or annual payment schedules. Receive discounts up to 30%, create your own plan by choosing your hours and rollover any unused monthly plan hours.
Leverage the Equinix Customer Portal for All Your Smart Hands Needs
Equipment Installation Services
Cabling Services
Rack and Stack Services
Troubleshooting
Remote Management
Logistics Support
Asset Management